The Architect of Insights: Building Programs and Buy-In with Ashley Hopkins
June 10, 2025
Building a successful insights function requires strategic listening, intentional relationship-building, and a clear vision for delivering value across the organization.
In this episode of The Curiosity Current, hosts Stephanie and Matt speak with Ashley Hopkins, an insights leader who has built consumer research functions from scratch at companies like ASICS, Wayfair, and now Resident (home of Nectar and DreamCloud mattresses), about the art and science of establishing impactful insights programs.
What if you could build a consumer insights function from scratch and get immediate buy-in across your organization? In this episode, hosts Stephanie and Matt sit down with Ashley Hopkins, a veteran insights leader who has transformed research functions at ASICS, Wayfair, and now Resident. Learn how to conduct effective "listening tours" to build trust, create impactful insights programs that scale, and master the art of getting executive buy-in through identifying key sponsors and skeptics. Whether you're building an insights team or looking to increase your research impact, this conversation offers practical strategies for embedding consumer understanding into every facet of your business. Tune in to discover why treating your internal stakeholders like research participants might be the key to lasting organizational influence.
Episode Resources
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